Privacy Policy

This Privacy Policy explains the types of personal information we collect, why we collect this information and how we use, disclose and protect that information. This Privacy Policy is hereby incorporated into and forms part of the terms and conditions of use of this website. By using this website, you are consenting to TVS Logistics collecting, using, storing and disclosing your personal information in accordance with this Privacy Policy. If you do not agree to the collection, use, storage or disclosure of your personal information in this way, please do not use this website or otherwise provide TVS Logistics with any of your personal information.

Information that is Collected

We may collect personal information about you from different sources. For instance, to use some of the features / services made available through this website (e.g. when you use the ‘Contact Us’ feature or use the website to apply for a job with us) you may need to provide certain personal information to us including your name and contact information; your email address; demographic information such as postcode, preferences and interests of enquiry; your previous company/ organisation details, role and salary expectation; your country of interest; details made available through your comments on the website etc. We may also use cookies and other tools to automatically collect information about you when you use the website. The types of information we may collect automatically using cookies and other tools include details of the pages that you visit; IP addresses, web beacons, embedded Web links, and other tracking technologies. Most internet browsers are initially set up to accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. However, if you block the cookies or do not provide the information asked of you, this may prevent you from taking full advantage of the website and some features / service may not be available to you.

How the Information is Used

We may use your personal information

– For the purpose for which it is provided. For instance, if the information is provided as part of your application for a job with us, we will use the information for processing your application.

– To respond to your queries or comments.

– To evaluate the use of the website and personalize / improve the website experience for people visiting our website.

– To contact you (by email, phone, fax or letter) to provide you with products or services that you request from us or which we think may be of interest to you.

– To improve our products and services.

– For internal record keeping purposes.

You can opt out of receiving communications, including any marketing communications, from us at any time by sending an email to suresh.raghavan@tvs.in.

Where we collect personal information for a specific purpose, we will not keep it for longer than required for the purposes for which the information may be lawfully used or otherwise required under law.

Who the information is Disclosed to

We do not share your personal information with anyone outside of TVS Logistics, except with the following trusted third parties:

– third party providers of services to TVS Logistics, such as call centre service providers and data processing service providers;

– our web developers, advertising, marketing and promotional agencies who help us deliver and analyse the effectiveness of our website, products and services;

– web analytic tool providers;

– law enforcement or government authorities where they have followed due legal process to request us to disclose the information; and

– an entity to which we divest all or a portion of our business or otherwise in connection with a merger, consolidation, change in control, reorganization or liquidation of all or a portion of our business.

Security

We take reasonable operational and physical security control measures commensurate with the nature of your personal information that is available with us and require any third parties that handle or process your personal information for us to do the same. Such third parties are also entitled to process your personal information only it in accordance with our instructions.

Transfer of Information

We may transfer your personal information to servers located outside the country in which you live or other trusted third parties based in other countries so that they may process personal information on our behalf. By using this website and otherwise providing us with personal information, you consent to us doing so in accordance with the terms of this Privacy Policy.

Who to Contact

You can write to our designated grievance officer at feedback@tvslsl.com for any of the following or for any comments or suggestions you may have on this Privacy Policy:

– If don’t want to be contacted by us in the future;

– If would like a copy of the personal information which we hold about you;

– If would like us to correct, update, or delete your personal information in our records; or

– If wish to report any misuse of your personal information.

Changes to Privacy Policy

TVS Logistics the right to amend the Privacy Policy at any time, by posting the updated version of the Privacy Policy. Please check back frequently to identify any such changes.